Shipping policy

Shipping Rates
We ship worldwide from Kuwait using DHL Express.

  • $22 flat DHL Express shipping on orders under $190.
  • Free DHL Express shipping on orders $190 or more.
  • For Germany/EUR market: €20 shipping under €175, free shipping from €175+.
  • For local currency markets, the equivalent local currency amount may be shown at checkout.

USA Orders:
USA orders include applicable import fees when shown at checkout.

Important:
Estimated transit time is 4–7 business days via DHL Express Worldwide.

Shipping & Delivery
Kaif AlSheikh Dates & Coffee ships internationally from Kuwait.

Processing Time
Orders are typically processed within 1–2 business days (excluding weekends and public holidays).

Shipping Carriers
We ship mainly via DHL Express and, when available, Aramex for fast and reliable delivery.

Estimated Delivery Times
Delivery times vary by destination and carrier. Typical transit times:

  • USA/Canada: 3–7 business days

  • Europe/UK: 3–7 business days

  • Gulf & Middle East: 1–4 business days
    (These are estimates and may vary due to customs inspections, peak seasons, weather, or remote areas.)

Tracking
A tracking number will be sent to your email once your order is shipped.

Customs, Duties & Taxes
International shipments may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

  • If your checkout shows “U.S. taxes included” (or similar wording), it means we include applicable U.S. taxes in the price shown at checkout.

  • Customs rules can change and some destinations may charge additional fees at delivery.

Incorrect Address / Delivery Issues
Please ensure your shipping address and phone number are accurate. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

Contact
Email: info@kadts.com
Phone/WhatsApp: +1 (619) 955-1076